A podcast series that explores human behaviour, interaction and connection. It's designed to support you in building memorable and enjoyable customer connections.

WELCOME TO THE CLUB

How it works

1

Listen

However, and wherever you want. You'll find the series episodes below

2

Connect

Gather as a group, grab a cup of tea and discuss your thoughts on what you've just listened to.

3

Recognise

You'll have learned new skills after listening. Recognise your colleagues when you see these in action.